Be Philosopher

I don’t know that I am a good philosopher. This things must comes in Johari's window No.4 (neither I know nor any one)

It was a time of March 2009 when I was working in one life insurance Company.

I and my colleague both were on call in one of the Govt. office on Ashram road. Call was taken by my colleague because that govt. officer who was totally aware about nitty-gritty of all life insurance scheme and I was just a tyro to my job. The whole call was perfect but in the end of the call they both were stuck in conversation regarding stock exchange. My college was telling him that “Sir, now day’s sensex is down so it is the best time to invest your money in to ULIP because when recession will go sensex will come again at 16-18K” and that Govt. officer argued that on what basis you are telling me that sensex will come back at 16-18K. My colleague tried hard to explain him but that officer was not convinced.

While whole conversation I was sitting juxtapose to my colleague and pondering about stock exchange. And suddenly Govt. officer asked me “Dost tera kya vichar hai”(means what’s your view on stock exchange will it be back or not?)

My colleague was looking at me like game is over. And then suddenly I replied “look Sir, in 24 Hour we have almost 15 hours of day and 9 hours of night after every dark night there will be bright sunshine so whatever is going in stock exchange now is like dark night but soon it will over with ray of sun and we all have bright morning”

And when I finished my answer the other two officers who was also listening whole conversation literally laughed and I was like did I make any mistake?

He was stunned with my answer smiled and politely replied me that “You have a very long way to go but really I like your answer. I was not expecting this kind of answer from your side but you really I like your answer”

And when we came out from his office I didn’t speak anything because I fell that because I ruin his call but he told me that you saved me.

Another incident,

We and my boss made a call. This time I played whole game and at last convinced customer but when he asked for premium amount which I replied “Sir, minimum is 12k”

At that time I can clearly read customer’s facial expression and then he asked another question “12k..don't u think it is very odd figure, it should be 15K.”

I was laughing in my mind.

Then he asked the same question again to my boss “why premium amount is 12k instead of any round figure like 10k 0r 15k” my boss replied (after cleared his throat, so I understand that he is not going to answer properly and same thing happened) “Sir, premium is decide by top management and operation department we don’t know that how they are calculating premium?”

While the time customer was playing with his pen which he took out for signing cheque.

By observing his behaviour I felt that call is going out of hand so I just rash in to conversation and replied “Sir, you are right. Our premium amount was 15k before this January 2009 but this 3 months like JFM (January, February, March ..insurance people are use call this months JFM the most hectic months of year for them) in which people used to invest their money for tax saving purpose and 15K was a bit high amount for middle class and most of Indian family are middle class family so in order cater to more customer company reduce their premium .

“And one more thing is that recession is going on so all companies are reducing their premium amount is various types of plans this is just one of them and nothing dubious in premium of 12k”

Thank god…he was quiet convinced with my answer and signed cheque of 12K and gave me all documents and signed the form.

When we came at our office my boss didn’t tell me any thing about my arguments but his face was so blissful so I understood that he really likes what I did.

So when you get stuck in some kind of situation where you don’t know what is the answer then be Shakespeare and give answer confidently.